edc Platform Privacy Notice
This page describes what data we collect when you use edc and how we keep that information protected. We at edc take data privacy seriously and comply with applicable data-protection laws in jurisdictions where our services operate.
When you register, deposit, place bets on Liga 1 or Piala AFF markets, join our live-dealer tables, or withdraw funds via DANA, e-wallet, mobile banking, or bank transfer, we collect personal information. We process this data securely and only share it with trusted partners who help us deliver our service—payment processors, identity-verification providers, and compliance teams.
We do not sell your data to advertisers or third-party marketers. Your account activity on edc remains private and is used only to operate your account, settle disputes, and comply with legal obligations.
What Data We Collect on edc
We collect different types of data depending on how you use edc. When you register, we collect your name, email address, phone number, date of birth, and residential address. This information is required to create your account and comply with Know-Your-Customer (KYC) regulations.
When you make a deposit on edc via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we collect the transaction details—amount, timestamp, payment method, and confirmation. We store this data to track your account balance and enable withdrawals.
When you place bets or play games on edc, we record your wager amount, the game or market you selected, the odds, the outcome, and the timestamp. This data is stored indefinitely to resolve disputes, calculate your account balance, and support account verification if needed.
We collect device and network data on edc
We record your IP address, device type, operating system, and browser details when you access edc. This helps us detect fraud, monitor security, and troubleshoot technical issues.
When you complete account verification, we collect a copy of your government ID and proof of address. These documents are encrypted and stored in a segregated, access-controlled database separate from your main account data. We retain verification documents for the duration of your account and for seven years after account closure to comply with anti-money-laundering regulations.
How we use your data on edc
We use your personal data on edc for these specific purposes:
- Account management and access control (email / SMS login verification).
- Payment processing and withdrawal settlement via your nominated method.
- Identity verification and compliance with local Know-Your-Customer laws.
- Fraud detection and account-security monitoring.
- Game settlement and dispute resolution.
- Tax reporting where legally required.
- Service support and customer inquiries.
We do not use your data on edc for marketing, profiling, or third-party advertising purposes. If you opt in to promotional communications from edc, we send email newsletters only; you can unsubscribe at any time via the link in each email.
Third-party data processors and edc
We share your data with trusted partners who help operate edc:
- Payment processors (Stripe, Midtrans, Doku) process deposits and withdrawals. They access only the information necessary to complete the transaction.
- Identity-verification providers (third-party KYC services) verify your government ID and address documents. They access only your verification data.
- Cloud-infrastructure providers (AWS, Google Cloud) host our edc servers and databases. They are bound by strict data-protection agreements.
- Compliance and legal teams use aggregated, anonymized data to detect money laundering and sanctions evasion.
We do not permit our processors to use your data for any purpose other than supporting edc services. All processors are contractually bound to maintain confidentiality and comply with applicable data-protection standards.
Your Rights and Our edc Data Practices
Data retention on edc
We retain your account information (email, name, address) for as long as your edc account is active. After you close your account, we keep your data for seven years to comply with anti-money-laundering and tax-reporting obligations. After seven years, we delete or anonymize your information.
Game history and transaction records on edc are retained indefinitely to resolve disputes and support account verification. Payment records are retained for the duration your account is active plus seven years.
Verification documents (ID copies, address proofs) are encrypted and retained for seven years after account closure, then deleted securely.
Your data rights on edc
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data on edc. You can request a copy of all data we hold about you by contacting our support team. We provide this information within 30 days.
You can update your account information (email, phone, address) directly in your edc Account Settings at any time. If your identity verification details change substantially (name change due to marriage, address relocation), we may require re-verification.
You can request deletion of non-critical personal data on edc, but we must retain your transaction history, payment records, and verification documents to comply with legal obligations. Requesting account closure does not automatically delete your data; we retain it per our retention schedule above.
Cookies and tracking on edc
We use cookies on edc to store your session token, login preferences, and game settings. These cookies persist only during your active session; we do not use persistent tracking cookies to follow your behaviour across other websites.
We do not use third-party analytics or advertising trackers on edc. Our analytics are performed on aggregated, anonymized data only—never linked to individual accounts.
You can disable cookies in your browser settings, but this may prevent edc from functioning correctly. We recommend allowing session cookies for optimal experience.
Security of your data on edc
We protect all data transmitted to and from edc using SSL 256-bit encryption. Your payment information is never stored on our servers; payment processors handle payment data directly. Your account credentials are hashed and salted before storage on edc.
We conduct quarterly security audits and annual penetration testing on edc infrastructure. If a data breach occurs on edc, we notify affected users within 24 hours by email and explain what information was compromised and what steps we have taken to secure it.
Contact us on data privacy
If you have questions about our edc privacy practices, wish to access your data, or believe your information has been misused, contact our support team via email at [email protected] or through in-app chat. We respond to all data-privacy inquiries within 14 days.
If you believe we have violated applicable data-protection law, you may lodge a complaint with your local data-protection authority. We are committed to cooperating with investigations and addressing any violations promptly.
We may update this privacy notice at any time. Material changes on edc are announced at least 30 days in advance via email and your account dashboard. Continued use of edc after an update constitutes acceptance of the updated notice.